dining room outside with bay

Frequently asked questions

shoreline and hills

When you come to Crossroads, you enter into a healing environment both inside the Centre, and outside on the beautiful island of Antigua.

What is the length of the program?
29 days, however longer treatment stays may be recommended by the clinical team. 

What is the Cost of your program?
The current program fees for a 29-day residential stay are U.S. $21,000.00. In addition, we ask for a U.S. $500 medical deposit, so clients entering treatment pay a total of $21,500.00. Treatment fees are non –refundable following admission. Our fees are inclusive of: on site detoxification services, individual and group counselling services, complementary therapies such as massage, auricular acupuncture, fitness instruction, aftercare planning and family program participation. Services not included in this fee would be: Psychiatric consultations, off-site medical services, or medications outside of detoxification. Should a person’s treatment stay be extended, additional fees will apply.  

Why is your program less expensive than other comparable programs?
The Crossroads at Antigua Foundation is based in the United Kingdom and helps to subsidize the cost of treatment for clients.  This has been a large part of our mission as directed by our founder, Mr. Eric Clapton, to provide quality, yet affordable treatment. 

Do you accept Insurance?
We do not accept insurance as a form or payment; however, we will work with your insurance company and provide the necessary documentation following your completion of the program.  This can only be facilitated if the client makes a written request and signs a release of information allowing our contact with the insurance company.  Many of our clients have been partially reimbursed following their treatment episode. 

What are your methods of payment?
Our methods of payment are: wire transfer, credit card, and certified bank draft.  Full payment is expected prior to admission.

How would you describe your client population?
All inpatient clients are over the age of 18 with a primary diagnosis of chemical dependency.  Approximately 75% of our clients are residents of the United States. We also serve an international clientele of United Kingdom residents, Europeans, Canadians, and Caribbean clients.  We find this cultural diversity makes for a dynamic client population.  Because of the higher level of confidentiality Crossroads can provide through our location, we also attract individuals that might, for personal or employment reasons, prefer to have their records out of their country.  Women make up approximately 30% of our population. 

What is the size of the client population?
We have the capacity to provide treatment to a maximum of 32 clients at any given time.  This lends itself to group sizes of approximately 8-10 persons which is ideal for group therapy sessions.  It also means that the facility is small enough that clients cannot “fall through the cracks” or go through unnoticed.   It is typical for our entire staff- from our CEO to our kitchen and housekeeping staff to know the names and faces of each client.  In fact, our CEO meets individually with each client prior to the completion of the program to review their aftercare plans and receive feedback on their treatment experience at Crossroads.

How do I get there?
Antigua is accessible by plane and there are several direct flights from the United Kingdom, United States and Canada.  Our admissions staff can help you with this process by directing you on the most direct route from your area.  You can also view our Travel page for travel schedules and passport information.

Will someone pick me up at the airport?
One of our drivers will meet you at the airport and bring you to Crossroads for admission.  We have special arrangements with the Antigua and Barbuda Immigration Department to allow for smooth entrance into the country. Our drivers will also take you back to the airport following your completion of the program. 

How is the food?
Dining Room & FoodAll of our food is prepared fresh in our kitchen. We use a variety of local fruits and vegetables as well as meat, poultry and fish. The food is both rich in flavour as well as being nutritious, with the essential nutrients for persons in early recovery. We carefully monitor the use of sugar and salt in the menu and we emphasize a daily variety of salads, and homemade soups.  We can accommodate most special diet requirements and this is usually discussed in the admission process.

Are private rooms available?
All of our residential rooms, with the exception of some our detoxification rooms, are double occupancy. Experience tells us that it is important for the alcoholic or addict to stop the process of isolation and to provide opportunity to develop healthy, sober communication skills. Each of the residential rooms opens to a wide verandah for outdoor socializing and relaxation. 

Can I leave the campus?
Twice each week clients leave the campus with staff to go the beach for a recreational swim and Big Book meeting.  In the last week of treatment, clients attend an off-campus 12-step meeting.  Clients are not permitted to leave the grounds without supervision. 

What are the qualifications of your treatment team?
Please visit our treatment team page to learn more.

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©Crossroads Centre, Antigua, P.O. Box 3592, St. John's, Antigua West Indies.
USA and Canada 1- 888-452-0091 / UK 0-800-783-9631 / Direct to Antigua 1-268-562-0035
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